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After remove ver.1.2.12 500 Internal Server Erro
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TOPIC: After remove ver.1.2.12 500 Internal Server Erro
#3244
After remove ver.1.2.12 500 Internal Server Erro 5 Years, 4 Months ago Karma: 0
I try to remove the version 1.2.12 in order to upgrade to the last one and after remove the component my website comes down with a:

500 Internal Server Error Fatal Error was detected! Please contact the site owner.

I need to install the 1.2.12 again and my website comes back again.

My question is:

How to upgrade?

also i have 2 days that I order and pay for the pro version and never receive any key

please help

thanks in advance
mrangelo (User)
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#3245
Re: After remove ver.1.2.12 500 Internal Server E 5 Years, 4 Months ago Karma: 31
Hi,
you need to remove modules first.
I also sent you the correct license key via ticketing system.
matto (Admin)
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#3246
Re:After remove ver.1.2.12 500 Internal Server Erro 5 Years, 4 Months ago Karma: 0
Thanks,

I not receive any email about ticketing service (I verify my spam folder), also where here in the page I can see my opened tickets in order to see the key?
mrangelo (User)
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#3247
Re:After remove ver.1.2.12 500 Internal Server Er 5 Years, 4 Months ago Karma: 31
Yes, just follow the support link from left menu on codegravity.com, there is other link pointing you to the ticket history.
Soon I will introduce the new way how to pair payments with the license key. I'm also tired with the way how it is now. Thank you for your understanding. I hope the license key will work. I'm here to resolve these problems until the new way will be finished.
matto (Admin)
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