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Can't Get Past License Agreement Page On Install (1 viewing) (1) Guest
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TOPIC: Can't Get Past License Agreement Page On Install
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Can't Get Past License Agreement Page On Install 1 Year, 4 Months ago
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I recently rebuilt my site from scratch and went to reinstall the pro version of your fine program but this time around - even though I accept the terms of agreement (check the box) and hit the button - the page refreshes and it is the same page with the box unchecked.
THis hasn't happened before and I have tried it in firefox and IE9. Only difference that I can think of is that Joomla just dropped down this new patch. Any tips on how to move forward?
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kefkah
(User)
Fresh Boarder
Posts: 6
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Re: Can't Get Past License Agreement Page On Install 1 Year, 4 Months ago
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Karma: 31
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You most probably installed the package for Joomla 1.5 on Joomla 1.6/1.7 or other way around.. Please make sure you have chosen the correct package.
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matto
(Admin)
Moderator
Posts: 768
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Re: Can't Get Past License Agreement Page On Install 1 Year, 4 Months ago
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I was pretty sure that I had the 1.7 version installed but I went back and uninstalled it anyway just to be safe. I reinstalled the 1.6/1.7 version from the download I got from your site today and sadly, I got the same issue. I cannot get past the TOA screen.
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kefkah
(User)
Fresh Boarder
Posts: 6
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Re: Can't Get Past License Agreement Page On Install 1 Year, 3 Months ago
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No work arounds on this issue?
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kefkah
(User)
Fresh Boarder
Posts: 6
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Re: Can't Get Past License Agreement Page On Install 1 Year, 3 Months ago
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Karma: 31
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How could I? I don't have any further information...
Please open a support ticket with access details so I can check the issue.
To all existing customers: DON'T USE THIS FORUM FOR SUPPORT. THE TICKETS HAVE HIGHER PRIORITY!
Thank you for your understanding
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matto
(Admin)
Moderator
Posts: 768
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Re: Can't Get Past License Agreement Page On Install 1 Year, 3 Months ago
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I apologize for bothering you about it in your forum. I saw the threads about issues and had hoped that there was a simple fix. I will just chalk it up as a learning experience.
Thank you for your time and consideration.
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kefkah
(User)
Fresh Boarder
Posts: 6
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Re: Can't Get Past License Agreement Page On Install 1 Year, 3 Months ago
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For those who would like the solution if and when you encounter this issue - converting 1.7 Joomla to 2.5 is in fact the problem as it makes the admin templates have issues with things like checkboxes (much like the one in question on the Joomla Watch install). The fix for this is to go to Extention Manager, Manage, select the template that you are using on the backend and then hit Refresh Cache. This will update some cached template files that needed to be changed due to the different version.
Found this answer on the Joomla forum in a post made a few hours ago.
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kefkah
(User)
Fresh Boarder
Posts: 6
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Re: Can't Get Past License Agreement Page On Install 1 Year, 3 Months ago
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Karma: 31
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Thank you for this answer,
I'm installing Joomla 2.5 to make sure JoomlaWatch is officially compatible with 2.5 and everything works there.
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matto
(Admin)
Moderator
Posts: 768
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Re: Can't Get Past License Agreement Page On Install 1 Year, 3 Months ago
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Hi!
Nice info, but not helping for J2.5.
Guess we have to wait till Matej has checked it all and give us a real fix.
So, all the best and good luck to get it up and running for J2.5 soon.
Tanks! 
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Re: Can't Get Past License Agreement Page On Install 1 Year, 3 Months ago
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Karma: 31
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I made JW 1.2.12 FREE compatible with Joomla 2.5 today. I'll make all other versions compatible soon too. 2.5 is just a security release.
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matto
(Admin)
Moderator
Posts: 768
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Re:Can't Get Past License Agreement Page On Install 1 Year, 3 Months ago
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Karma: 0
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I have maybe problem and this solution don´t work for J2.5, I test change template adm, but don´t work too. Please compatible for J2.5.
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gibrat
(User)
Fresh Boarder
Posts: 1
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Re:Can't Get Past License Agreement Page On Install 1 Year, 3 Months ago
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Karma: 31
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Hi,
please install the latest update of stable version from the customer zone.
I installed that version on several joomla 2.5.1 websites and it worked without a problem.
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matto
(Admin)
Moderator
Posts: 768
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Re:Can't Get Past License Agreement Page On Install 1 Year ago
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Karma: 0
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Hi I am interested in buying your product (joomlawatch). I try installing the free one but I can't pass the accept licence agreement. I am using joomla 2.5.4 and sql server 2008 r2
I try to reinstall the software but the problem persist.
Could you tell me wher can I find an older version to try fix my problem?
Thank you in advance
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YaNkEE
(User)
Fresh Boarder
Posts: 2
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Re:Can't Get Past License Agreement Page On Install 1 Year ago
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Karma: 31
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Hi,
which hosting provider do you use? I don't know if everything works with MS SQL server.. MySQL is 100% supported, but we've never tried in on MS SQL. But there are many users out there I think who use MS SQL server and no-one reported any problem.
I can give you the PRO version license for free to check whether it works or not and what are the possible issues there so we can fix them in order to be 100% compatible with MS SQL, what do you think?
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matto
(Admin)
Moderator
Posts: 768
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Re:Can't Get Past License Agreement Page On Install 1 Year ago
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Karma: 0
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Hi
We have our own hosting based on Microsoft license agreement. I will be more than happy to test the PRO version. In case of positive result we will use your product on more our websites that we hoste
Regards
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YaNkEE
(User)
Fresh Boarder
Posts: 2
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Re:Can't Get Past License Agreement Page On Install 1 Year ago
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Karma: 31
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Ok, please contact me via email or "contact us" link in the header and specify the domain name you'd like to use the PRO version on.
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matto
(Admin)
Moderator
Posts: 768
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