Forum for users of JoomlaWatch / ExtraWatch for Joomla, Wordpress, Drupal, Magento, Prestashop

JoomlaWatch / ExtraWatch has following features: live real-time visitor statistics, location of your visitors on a map, blocking of users based on bad word list, front-end counters, click heat map, definition of goals and rules, graphs, directory size monitoring, monitoring of increase of database data in time, nightly email reports, interactive HTML5 chart of traffic flow within your website, SEO report with keyword statistics and keyword position trends

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Doesn't work-no assistance?
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TOPIC: Doesn't work-no assistance?
#2068
Doesn't work-no assistance? 7 Years, 5 Months ago Karma: 0
I have been unable to get this extension to work and have found numerous people on the forum who have had similar problems. The backend screen simply shows "loading visits... loading stats..." I've not seen any solutions offered aside from the recommendation to change permissions to '755' on the component directory and to set the live_site in config.php. This has not fixed anything and no one has even attempted any other ideas or comments - it's like we're being ignored.

Also, the frontend module joomlawatch agent seems to be tracking users (I'm getting some database entries) but the logo image won't load. It's not the "live site" issue as the path for the image is coming out as:
www.mywebsite.com/components/com_joomlawatch/img.php?rand=82784
(the random number changes each time the page is loaded)

If I enter the image's directory location in my browser (ie. www.mywebsite.com/components/com_joomlaw...watch-logo-16x16.gif), it shows correctly - so it's not a permissions issue. Maybe this will provide a further clue??

If someone would like to take a shot at this, here's some additional info (at least for my case!)

Host: HostMonster.com
PHP Built on: Linux
Database Version: MySQL 5.0.75-community-log
Database Collation: utf8_general_ci
PHP Version: 5.2.9
Web Server: Apache/2.2.11 (Unix) mod_ssl/2.2.11 OpenSSL/0.9.8i DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
Web Server to PHP interface: cgi-fcgi
Joomla! Version: Joomla! 1.5.10 Production/Stable [ Wohmamni ] 27-March-2009 23:00 GMT

Thanks!
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