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JoomlaWatch / ExtraWatch has following features: live real-time visitor statistics, location of your visitors on a map, blocking of users based on bad word list, front-end counters, click heat map, definition of goals and rules, graphs, directory size monitoring, monitoring of increase of database data in time, nightly email reports, interactive HTML5 chart of traffic flow within your website, SEO report with keyword statistics and keyword position trends

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Double Entries when pages are viewed
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TOPIC: Double Entries when pages are viewed
#3277
Double Entries when pages are viewed 5 Years, 3 Months ago Karma: 0
Hello,
I have been testing this component and it looks really good, one odd issue, when the page is viewed, it would seen that two entries are put up on the ajax live stats screen in the back end, there is only one module installed, and it is live on all pages. Any idea what could be causing this?
jbbjshlws (User)
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#3281
Re: Double Entries when pages are viewed 5 Years, 3 Months ago Karma: 0
Still waiting on this one, would really like to know what support is like prior to purchase, please don't disappoint me.
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#3282
Re: Double Entries when pages are viewed 5 Years, 3 Months ago Karma: 31
Don't you just have agent published in 2 positions ?
matto (Admin)
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#3285
Re: Double Entries when pages are viewed 5 Years, 3 Months ago Karma: 0
Hello Matto,
I have the mod_joomlawatch_agent published only once in one position on all pages, it is in the 'left' position
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#3286
Re: Double Entries when pages are viewed 5 Years, 3 Months ago Karma: 31
Hi,
I logged in into your back end and did not see any double entries. Just one single visit from my country.
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#3287
Re: Double Entries when pages are viewed 5 Years, 3 Months ago Karma: 0
You do not have the login credentials to see the backend?
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#3288
Re: Double Entries when pages are viewed 5 Years, 3 Months ago Karma: 31
Yepp, those from your support ticket.
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#3289
Re: Double Entries when pages are viewed 5 Years, 3 Months ago Karma: 0
I get emailed whenever someone logs in and i cannot see you here, can you please pm me your skype details so we can get this sorted,
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#3290
Re: Double Entries when pages are viewed 5 Years, 3 Months ago Karma: 31
I logged in few hours ago. matto3c
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#3291
Re: Double Entries when pages are viewed 5 Years, 3 Months ago Karma: 0
What is the URL you logged on at?
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#3303
Re: Double Entries when pages are viewed 5 Years, 2 Months ago Karma: 0
I have now got the pro version, i have removed the free one completly and installed the pro version and i am still getting double entries, this can be seen from this link below:
dorksdelivered.com.au/JoomlaWatchDoubleEntries.jpg

If this cannot be resolved i will just go back to the free version and get a refund.

Kind regards,
Joshua
jbbjshlws (User)
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#3304
Re: Double Entries when pages are viewed 5 Years, 2 Months ago Karma: 0
Any word on what is happening here?
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#3308
Re: Double Entries when pages are viewed 5 Years, 2 Months ago Karma: 0
Please have the common curtsy of a reply
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#3310
Re: Double Entries when pages are viewed 5 Years, 2 Months ago Karma: 0
Well as per our discussion i will leave appropriate feedback on the Joomla.org post for your extension and i will open the paypal dispute now to get the money back for the pro version.
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#3311
Re: Double Entries when pages are viewed 5 Years, 2 Months ago Karma: 31
Sorry I was very busy recently with new encryption plugin. I have no solution for that bug, because you are the only one who reported this and should be some misconfiguration from your side.
Sending you a refund immediately. Thank you for your understanding.
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#3636
Re:Double Entries when pages are viewed 4 Years, 3 Months ago Karma: 0
I'm having this problem, too. Has anybody figured out how to fix this double posting of URLs in the back end?

Thanks
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#3637
Re:Double Entries when pages are viewed 4 Years, 3 Months ago Karma: 0
Hello, the solution was to unpublish every plugin and module, then go one by one to find out what one was causing the issue, i recall it was a caching issue
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#3643
Re:Double Entries when pages are viewed 4 Years, 2 Months ago Karma: 0
Thanks everyone for posting what you know. I solved this issue by turning on the system cache plugin, which I had disabled for development.

Hope that helps.
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