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error when activating Joomlawatch
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TOPIC: error when activating Joomlawatch
#3375
error when activating Joomlawatch 4 Years, 11 Months ago Karma: 0
I have the free version of Joomlawatch, just downloaded and installed version 1.2.12.
When I click on the component name in Joomla 1.7.3, I am getting the error of "Could not initialize JoolaWatch javascript funcions, browser could not load (base URL)/components/com_joomlawatch/js/maps.js.php?rand=933479026 because it returned HTTP 500 internal server error. This is a misconfiguration of directory permissions. Please read (link to knowledgebases, article 324).
I get the error when I 1 - first go into Joomlawatch, 2 - go into the settings, etc and then back to Live Stats or 3 - refrest the initial JoomlaWatch page.
I looked through the forum and the only suggestion I saw was in regards to Joomfish, but I don't have Joomfish on my site.
Any help in resolving this error would be greatly appreciated.

thanks in advance,
Flip
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#3396
Re:error when activating Joomlawatch 4 Years, 10 Months ago Karma: 0
Hi there,
Im experiencing exactly the same issue, other than the RAND number is different - all else is the same.
Other links in the backend seem to work, just not the default page or the livestats. As far as I can see the server is correctly configured, I just can't suss it out. Im not too bothered as the rest of it works, I assume its just a bug that needs to be ironed out?
Wish I could help further but right now I'm just as clueless :/
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#3397
Re:error when activating Joomlawatch 4 Years, 10 Months ago Karma: 31
Hi,
it's fixed in 1.2.18 - the rand number is unique now in the config table, so there will be no such conflicts. Where do you see that different rand number ? In which URL ?
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#3398
Re:error when activating Joomlawatch 4 Years, 10 Months ago Karma: 0
components/com_joomlawatch/js/maps.js.php?rand=598333412 is the url it gives
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#3399
Re:error when activating Joomlawatch 4 Years, 10 Months ago Karma: 31
here's the fix (this already is in 1.2.18):
using phpmyadmin:
please delete all other rows which contain "rand" as name in jos_joomlawatch_config

then make sure there are no rows with same 'name'
ALTER TABLE jos_joomlawatch_config ADD UNIQUE (`name`)
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#3400
Re:error when activating Joomlawatch 4 Years, 10 Months ago Karma: 0
Will installing the new version autofix the problem? Im not entirely confident with phpmyadmin - ill wait until the new version appears
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#3401
Re:error when activating Joomlawatch 4 Years, 10 Months ago Karma: 0
is that the exact PHP command? "ALTER TABLE jos_joomlawatch_config ADD UNIQUE (`name`) "
I'm blind and need the exact command to enter. The guy I have to help me out can do pretty well in the back-end and front-end of the site, but when it comes to PHPmyAdmin, not so much.
Also, is the 1.2.18 going to be the next release for the free version or do I have to wait and get the paid version when I can afford it?
is there a 1.2.18 I can demo until I get paid again??
Everything I'm doing on my site is done from my disability check. one of the reasons for the site is to prove that a blind person CAN create a site that is accessible to screen readers and nice looking for the visual user.

thanks for all the help,
Flip
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#3404
Re:error when activating Joomlawatch 4 Years, 10 Months ago Karma: 0
Can confirm its fixed in 1.2.18 after purchasing and downloading

Still trying to work out why I have a broken image on the page and no stats though
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#3405
Re:error when activating Joomlawatch 4 Years, 10 Months ago Karma: 31
Guys, if there is any problem with PRO version, you need to open a support ticket. This way I can track particular cases better. Thank you!
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#3406
Re:error when activating Joomlawatch 4 Years, 10 Months ago Karma: 31
Flip,
please open a support ticket with all information about temporary phpMyAdmin access, I can run the script for you.
I can give you the PRO license for free to test also this aspect of JoomlaWatch, please just give me your domain name.
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#3412
Re:error when activating Joomlawatch 4 Years, 10 Months ago Karma: 0
I am going to be sending you a PM.
I'm not sure how to set up a temporary phpMyAdmin account, so I'll send you admin creds for the site and you can get logged in to do what needs to be done.
we want to go with the demo and on the 10th of Februrary, we'll register it.
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#3424
Re:error when activating Joomlawatch 4 Years, 10 Months ago Karma: 0
After a LOT of help from the Code Gravity team, I have found out what my problem was - the SiteLock component.
for the others having problems, I can\'t promise that\'s the fix, but it fixed it for me.

Thanks again to the CG team for working SO hard to help me figure it out.
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