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JoomlaWatch / ExtraWatch has following features: live real-time visitor statistics, location of your visitors on a map, blocking of users based on bad word list, front-end counters, click heat map, definition of goals and rules, graphs, directory size monitoring, monitoring of increase of database data in time, nightly email reports, interactive HTML5 chart of traffic flow within your website, SEO report with keyword statistics and keyword position trends

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Loading visit...loading stats...[Still not solv]
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TOPIC: Loading visit...loading stats...[Still not solv]
#1467
Loading visit...loading stats...[Still not solv] 8 Years, 1 Month ago Karma: 0
Hi, first, congrats for the nice extension...
but my problem ist still Loading visit...loading stats... issue. I run 2 different joomla pages on diffrent providers. One is german 1un1, where was no problem with the extension, everything works perfect. Second ist my personal page on slovak domains.sk. Here I can't get it running. Change chmods to 755 also to 777. Joomla versions are the same 1.5.5 and Joomlawatch is 2.7. Could be the different provider settings problem? Thanks for your help...
Juraj
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#1470
Re:Loading visit...loading stats...[Still not solv] 8 Years, 1 Month ago Karma: 31
Hi Juraj,
This usualy happens, when you get the "Internal server error", when trying to load the javascript file.
Try to access the
YOURSITE.com/components/com_joomlawatch/js/joomlawatch.js.php from your browser

or:
YOURSITE.com/components/com_joomlawatch/js/joomlawatch.js.php?rand=NUMBER
where NUMBER is a unique number generated during the installation process.

You can find it when you'll view the source of the Backend.
Try to search for a string "/components/com_joomlawatch/js/joomlawatch.js.php" in that source, and usualy, the ?rand=239847943 is appended there.

I think, that in most cases, changing the permissions to 755 of js directory and joomlawatch.js.php helped. Some servers have some strange security restrictions.
Last time, one user , didn't see the icon in the frontend.
After some time spent, I figured out, that the readfile() function was restricted by a server.<br><br>Post edited by: matto, at: 2008/10/16 16:17
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#1471
Re:Loading visit...loading stats...[Still not solv] 8 Years, 1 Month ago Karma: 0
Thank you for quick reply... I tried to run the file in browser and i got this:


Warning: require_once() [function.require-once]: SAFE MODE Restriction in effect. The script whose uid is 81 is not allowed to access /domains1/do688500/public/www_root/includes/defines.php owned by uid 2045 in /domains1/do688500/public/www_root/components/com_joomlawatch/js/joomlawatch.js.php on line 33

I tried also a new installation of joomlawatch and i realized I'm not able to change chmod on the directory and joomlawatch.js.php file, which are 755 resp. 606 by default, because of &quot;550 permission denied&quot;

I'm not that skilled in php and web programming, but seems like provider settings problem for me.... or not?

Thanks
juraj (User)
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#1472
Re:Loading visit...loading stats...[Still not solv] 8 Years, 1 Month ago Karma: 31
Hi Juraj,
yes.. it seems so. Your provider has got some high restrictions even for the include command.
It would be best to write to provider's helpdesk and describe this problem and ask for a solution.
You can also try to change the permissions of include/defines.php to 755.
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#1473
Re:Loading visit...loading stats...[Still not solv] 8 Years, 1 Month ago Karma: 0
Thank you for quick reply... I tried to run the file in browser and i got this:


Warning: require_once() [function.require-once]: SAFE MODE Restriction in effect. The script whose uid is 81 is not allowed to access /domains1/do688500/public/www_root/includes/defines.php owned by uid 2045 in /domains1/do688500/public/www_root/components/com_joomlawatch/js/joomlawatch.js.php on line 33

I tried also a new installation of joomlawatch and i realized I'm not able to change chmod on the directory and joomlawatch.js.php file, which are 755 resp. 606 by default, because of &quot;550 permission denied&quot;

I'm not that skilled in php and web programming, but seems like provider settings problem for me.... or not?

Thanks
juraj (User)
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Posts: 3
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