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Frontent logo shown s "X" in IE [solved]
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TOPIC: Frontent logo shown s "X" in IE [solved]
#3211
Frontent logo shown s "X" in IE [solved] 5 Years, 3 Months ago Karma: 0
I installed the program. The Agent operates. But instead of the icon is a red cross (in explorer). But nothing is displayed in Firefox.
szegi (User)
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Last Edit: 2011/08/18 01:24 By matto.
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#3212
Re:Problem with Agent 5 Years, 3 Months ago Karma: 31
Hi, where can I see it ?
matto (Admin)
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#3214
Re:Problem with Agent 5 Years, 3 Months ago Karma: 0
gepeszeti point hu
szegi (User)
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#3236
Re:Problem with Agent 5 Years, 2 Months ago Karma: 0
Getting the same issue. Joomla 1.6. Just recently upgraded from 1.5 (didn\'t have an issue with that version). Refers to components/com_joomlawatch/img.php?rand=12017
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#3237
Re:Problem with Agent 5 Years, 2 Months ago Karma: 31
Hi, I examined the problem, and this is the cause:
Joomla's classes used before the code where is the image rendered insert the UTF-8 BOM (Byte order mark) before the content of the image.
I'm looking for a way how to solve this problem. Will keep you updated, watch the twitter channel.
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#3238
Re:Problem with Agent 5 Years, 2 Months ago Karma: 31
Here is more info about this problem: sankuru.biz/en/blog/8-joomla-configuration-issues/46-crushing-the-head-of-the-bom-marker-monster.html

What joomla version do you use?
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#3239
Re:Problem with Agent 5 Years, 2 Months ago Karma: 31
I know how this can happen.. Some users edit configuration.php in windows notepad. If configuration.php is encoded in UTF-8, after this edit, the BOM is being inserted at the start of the file.

Quote:
"
Details

One of the "top ten" issues reported in support chats and forums is a
configuration.php that contains a BOM. Main source is the Windows Notepad (R).

The result depends on the servers error_reporting settings. It may produce a
nice warning (session_start - headers already sent) or simply
"nothing". But in any case it prevents you from logging in to your
Joomla! site - very frustrating.

"
matto (Admin)
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#3240
Re:Problem with Agent 5 Years, 2 Months ago Karma: 31
Fixed ))))

Ok, here's the solution for this problem:
First of all, this is not the problem of JoomlaWatch.

This problem is caused because of the presense of UTF-8 BOM (Byte Order Mark) in some of your Joomla files being included before the actual image.

You need to remove the BOM. This is a way how to do it, and I've already fixed it this way on one of customer's website:

1. Download the whole content of your remote joomla into your local directory. (FTP)

2. Use Total Commander and make sure you are in the directory which contains files and directories you downloaded.

3. Press Alt+F7 (or Commands -> Search via menu)

4. Tick Find Text and next to find text type the following: EF BB BF

5. Tick Hex

6. Click "Start Search"


This will scan all your files for presence of BOM. The binary files like images are ok, we are mostly interested in text files like PHP/XML/TXT etc.

If you'll find such files, DO NOT USE WINDOWS NOTEPAD !

7. If you'll open affected file in Total commander using F3 (view), and will click Options -> Hex, you will notice the leading EF BB BF characters (these characters are invisible normally)

8. Use some better editor such as Notepad++

9. Open affected file(s) in notepad++ . From menu, click Encoding (most likely the Encode in UTF-8 will be selected). You need to Click "Encode in UTF-8 without BOM"

10. Save the file(s) and upload to their original location.

This should do the trick. This problem is so frustrating, but I hope this steps will help you to get rid of it. Good luck
matto (Admin)
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Last Edit: 2011/07/08 01:08 By matto.
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#3243
Re:Problem with Agent 5 Years, 2 Months ago Karma: 0
"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

rahul
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