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JoomlaWatch / ExtraWatch has following features: live real-time visitor statistics, location of your visitors on a map, blocking of users based on bad word list, front-end counters, click heat map, definition of goals and rules, graphs, directory size monitoring, monitoring of increase of database data in time, nightly email reports, interactive HTML5 chart of traffic flow within your website, SEO report with keyword statistics and keyword position trends

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visit stats date off by 1 day
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TOPIC: visit stats date off by 1 day
#3008
visit stats date off by 1 day 5 Years, 8 Months ago Karma: 0
As you can see from the attached file. Latest visitors shows the correct date. However Visit stats and Daily stats seem to be off by 1 day UTC.

Any Ideas?

Thank You
theicom (User)
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#3014
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
theicom wrote:
As you can see from the attached file. Latest visitors shows the correct date. However Visit stats and Daily stats seem to be off by 1 day UTC.

Any Ideas?

Thank You


I have the same problem using the PRO version, also the time value is incorrect, any way to change these values please?
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#3015
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
Hi, pleas check the timezone in your Joomla global configuration and try to adjust it.
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#3016
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
Thank you for your reply. I have checked the time zone settings and they are correct. I am guessing the time difference is due to the change in the local clocks to British Summer time. I have therefore adjusted it to the next time zone which corrects it but the Visit stats are still off by 1 day. It would be good to get these corrected. Regards, Rod.
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#3017
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
I assure you the Time zone is correct.
Please look at the screen shot provided, one side is correct date, the other is off by exactly 1 day, not a few hours, but a full 24 of them.
For example, today is Friday the 15th.
Latest Visitors fully agrees with this and shows the correct date. However Visit Stats and Daily Stats believe it is Thursday the 14th.

I am also on the paid pro version 1.2.14.
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#3018
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
Assigned to external developers
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#3020
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
I have been using this product for nearly 3 years and its something that CodeGravity has never fixed.

Best course of action is to just give up on it and accept it the way it is.
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#3021
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
I'm not so sure I can just accept it. There seem to be more problems with this paid "Pro" version then the free one we were running.
I'm now noticing that the "Came From" no longer functions as well.
If this has been broken for three years, and the other issues I'm having, combined with the curt one line replies, the paid version is just not worth it, and my review will be a negative one.
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#3022
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
I tried the paid version, went back to the free version.. I didn't get anything out of the paid version which wasn't better in the free version.
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#3024
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
I hired external developers to help me out with this, because I as the only person don't have any time after my full time job. You have perfect right to submit a negative review, because the project is now as it is and I'm trying to find a way how to have some more free time. Thank you for your understanding.
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#3029
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
Hi,
please try to install this version
www.codegravity.com/install/JoomlaWatch-...la1.5-UnzipFirst.zip

and confirm whether it works. Thank you.
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#3041
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
same problem.
use JoomlaWatch 1.2.14-20110417.

cheers, michael
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#3042
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
Failing to be back on this forum about this bug, I put my hand in the code. I identified the problem, the stats are sorted by their description instead of being sorted by date.

To correct this, you must change line 608 of file : Site\components\com_joomlawatch\class.joomlawatch.visit.php



$query = sprintf("SELECT * FROM #__joomlawatch LEFT JOIN #__joomlawatch_uri ON #__joomlawatch.id = #__joomlawatch_uri.fk WHERE #__joomlawatch.browser %s order by #__joomlawatch.id desc, #__joomlawatch_uri.timestamp desc limit %d", $browserCondition, (int) $limit);

replace with:

$query = sprintf("SELECT * FROM #__joomlawatch LEFT JOIN #__joomlawatch_uri ON #__joomlawatch.id = #__joomlawatch_uri.fk WHERE #__joomlawatch.browser %s order by #__joomlawatch_uri.timestamp desc, #__joomlawatch.id desc limit %d", $browserCondition, (int) $limit);



For information I use the version: JoomlaWatch-1.2.14-20110416-Joomla1.5-UnzipFirst

Sincerly.
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#3045
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
Thank you for the fix. It is in official SVN now.
You can download this version from www.codegravity.com/install/JoomlaWatch-...la1.5-UnzipFirst.zip
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#3048
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
Hi, removed old installation and installed this new version but the visit stats are now 1 week out of date.
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#3055
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
this works for me

thank you very much,
michael
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#3079
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
I've upgraded from 1.1.12 to 1.1.14 and my visits are 17 days out i.e. instead 28/04/2011 I get today's visits as 11/04/2011. It was allOk with the previous version.

Regards
Jarek
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#3080
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
I will take a look at this issue ASAP, thank you for your understanding.
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#3083
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
Thanks, I've checked all timestamp columns in the database (jos_joomlawatch*) and they all seem to have the correct date, so the problem seem to be related to a component that generates the date label.

Regards
Jarek
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#3084
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
have had the same issue with the pro version the date shows at the top 22.04.2011
when i put the demo back on it shows the correct date of 29.04.2011

bit of a pain may have run with the demo until fixed

JoomlaWatch-1.2.14 20110420 Joomla1.5



Edit: We also tried the code fix above but that did not change the date issue.
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#3092
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
Hi,
please try to install

the latest version
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#3093
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
The fix works perfectly with Joomla 1.5. Thanks for your fast response.

Best Regards
Jarek
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#3094
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
Yes the Date is showing correct now thanks for the quick response Matto

and it is a great program Thanks
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#3113
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
Hi,

I downloaded and installed the last version for joomla 1.6 : JoomlaWatch-1.2.16-20110503-Joomla1.6-UnzipFirst

I entered my PRO licence number.

Today we are may,5 and joomlawatch show may,7. My date and timezone on my server and in joomla are correct.

How can I correct this ?

Thanks.

PS: There is still a problem with the history, nothing displayed.
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#3114
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
the very latest version is:

www.codegravity.com/install/JoomlaWatch-...la1.6-UnzipFirst.zip

This is tested and confirmed to work correctly
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#3115
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
This is tested and confirmed to work correctly
I use this version one day its work ok,
but now I have fatal error and my site down

Warning: Spoiler!
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#3117
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
matto wrote:
the very latest version is:

www.codegravity.com/install/JoomlaWatch-...la1.6-UnzipFirst.zip

This is tested and confirmed to work correctly


I downloaded and installed a more recent version for joomla 1.6 : JoomlaWatch-1.2.16-20110506-Joomla1.6-UnzipFirst

Dates are ok but still nothing in history. Pfffffffffffffffff....
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#3118
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
Did you wait enough ? Please open a support ticket and create a temporary access for me so I can find the issue on your server. On demo server it works correctly. Thank you.
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#3128
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
Hi.

I wait since 3 days and still nothing in history.

What do you mean when You ask for a access ? What kind of access do you want ?
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#3129
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
Hi,
these are problems which I cannot reproduce on my servers. Take a look at codegravitydemo.com/administrator admin / demo or joomlawatchdemo.com admin / demo
That's why I'd like to ask you for a temporary access to JoomlaWatch on your server so I can really verify you have the right files. Thank you.
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#3130
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
You demo site run under Joomla 1.6.0. My site run under joomla 1.6.1. I know there is some differences. Are you sure that joomlawatch is fully functionnal under joomla 1.6.1 ?
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#3131
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
Ok, I'll try to install there the Joomla 1.6.3
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#3132
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
After a look on your demo site, the history is also empty...

Can I send you a PM with login access to my backend and for a ftp acces ?
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#3133
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 31
please send it to my email, thank you
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#3134
Re:visit stats date off by 1 day 5 Years, 7 Months ago Karma: 0
Ok. I sent you a mail.
Thanks
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#3182
Re:visit stats date off by 1 day 5 Years, 6 Months ago Karma: 0
Wow, I can't believe the defensive reply to my review on extensions.joomla.org.
Your statement that this problem had been fixed a long time ago is just not true! Please look at the screenshot provided in first post! All of the fixes provided since than have not changed this! I can send you updated screenshots if you want.

Also please read the instructions included in the UPGRADE.txt file you provide in the download, this states verbatim:
When you are doing an UPGRADE from some older version
====================================================
Uninstall from the admin backend #!ERASES!# all the database tables that belong to JoomlaWatch. But, you can backup these tables with tools like phpMyAdmin, or some database tools that comes with your webhosting. After the upgrade, you can restore them back.

If this is no longer true, you have done a dis-service by not changing the contents of this text file. Files included with distribution have priority meaning over anything else.

As far as pricing for your product and support is concerned, I have little pity for you. You set your prices as they are, not me, if you feel that you are not charging enough money, raise your price! This product can be worth it, we would have paid more, but you set the price not us! NEVER blame a customer or user for your choices or sellers remorse.

Additionally, you should never use the phrase "Prioritized support" in the comparison matrix. This has lead myself and others to believe the regular version includes support, but not at a priority. Of course we would have paid the pittance of a few extra Euros for support, if you phrased it clearly that the 9 price includes no support AT ALL and support is only available for 15.

Raise your prices, don't promise priority, and adjust your attitude. You have a good product, it's time for you to personally step up to the same level as you wish your product to be viewed.

Lastly, NEVER name your customers in a foreign forum. It could be misinterpreted that you violated EU privacy laws.
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#3183
Re:visit stats date off by 1 day 5 Years, 6 Months ago Karma: 31
Hi,
Yes, the misinterpretation was the biggest problem here. Thank you for your feedback. I removed the prioritized support line from the initial activation screen and going to change it on codegravity.com too.
The first screenshot is more than one month old. I think you just don't have the latest build downloaded and installed. Please download and install

www.codegravity.com/install/JoomlaWatch-...la1.5-UnzipFirst.zip (Joomla 1.5)

www.codegravity.com/install/JoomlaWatch-...la1.6-UnzipFirst.zip (Joomla 1.6)

Thank you.
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#3202
Re:visit stats date off by 1 day 5 Years, 5 Months ago Karma: 0
I have 1.2.16 Paid Pro Version

The date on the left top of page is correct.
The date on the RIGHT side of page Daily Stats 17.06.2011 IS OFF by ONE DAY.

So the latest update did not fix this issue. Can someone give any more suggestions on how to fix this issue?


This is incorrect on BOTH domains I am using JW on. Although annoying, it is not critical.

Another issue I have is that I run Joomlawatch on 2 domains. One domain will send the email report and the other will not. All settings are the same and BOTH are hosted on the same server.
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#3207
Re:visit stats date off by 1 day 5 Years, 5 Months ago Karma: 31
I will check it, but I'm just finishing the 1.2.17 version.
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#3210
Re:visit stats date off by 1 day 5 Years, 5 Months ago Karma: 31
Does this problem appear also with version 1.2.17 ? Thank you
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#3213
Re:visit stats date off by 1 day 5 Years, 5 Months ago Karma: 0
I havent installed the .7 version yet, but I have discovered a new 'bug', I think.

I enabled emails and now I am getting emails but in the header it tells me that it is reporting stats for the date 31.12.1969

Is anyone else experiencing this??

Mike
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#3215
Re:visit stats date off by 1 day 5 Years, 5 Months ago Karma: 0
I have installed version .17
I still have the wrong date (yesterday) on the right side telling me that yesterday date is (today)

I cannot comment on the email date since I have to wait until tomorrow to get an email of the stats to see what date it tells me. It has been saying 30.12.1969 in version .16

Additionally, it did not pick up the joomla system date until I changed it in the global settings. Now on the top of the screen - it show the current date and time, but is incorrect on the right column as to the term Today.

Sorry for the bad news.

Mike
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#3216
Re:visit stats date off by 1 day 5 Years, 5 Months ago Karma: 31
Hi, so we'll wait one day. I remember fixing this bug.
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#3336
Re:visit stats date off by 1 day 5 Years ago Karma: 0
Yes, I have this also, my email reports all have the same subject: JoomlaWatch report - domain.com.au - 31.12.1969

I cannot tell to which day the email reports refer as all subject lines are identical. It's a guess but I think the actual day to which the activity relates is correct -- I assume that it refers to the day previous to the report arriving in my inbox. It's annoying. I'm using the component on other websites and none show any problems -- I otherwise rate this as an essential component to any website.

Unfortunately I cannot allocate anymore time to trying to figure out the solution.
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#3337
Re:visit stats date off by 1 day 5 Years ago Karma: 31
Free version?
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#3338
Re:visit stats date off by 1 day 5 Years ago Karma: 0
yes, though it's not the latest version, .12 i think. The site is J1.6.6. I see though from a post above that it's also happening with a later version .17. My other sites are all J1.5.23 and don't have the problem.
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#3340
Re:visit stats date off by 1 day 5 Years ago Karma: 31
The .12 is a free version, which is shipped as it is. In .17 this bug is fixed. I can give you the PRO license for free if this is an issue for you. Just drop me an email.
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