Forum for users of JoomlaWatch / ExtraWatch for Joomla, Wordpress, Drupal, Magento, Prestashop

JoomlaWatch / ExtraWatch has following features: live real-time visitor statistics, location of your visitors on a map, blocking of users based on bad word list, front-end counters, click heat map, definition of goals and rules, graphs, directory size monitoring, monitoring of increase of database data in time, nightly email reports, interactive HTML5 chart of traffic flow within your website, SEO report with keyword statistics and keyword position trends

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Visitors showing as Bots
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TOPIC: Visitors showing as Bots
#2661
Visitors showing as Bots 6 Years, 3 Months ago Karma: 0
This issue was submitted as a bug a number of weeks ago, and has also been posted in the forum two other times, with no resolution as far as I can tell.

Here is what happened with our site.

JoomlaWatch functioned perfectly for about 4 weeks after installation - registered users showed as Visitors, and Bots showed as Bots. Then, one day, it stopped working properly. Each day, it logs 1 registered user as a Visitor, then logs all other registered users as Bots.

I tried uninstalling and reinstalling but JW continues to function improperly as described above. I have never had SEF/SEO enabled.

Please help!
johnson8705 (User)
Fresh Boarder
Posts: 2
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#2663
Re: Visitors showing as Bots 6 Years, 3 Months ago Karma: 31
Hi,
this bug is hard to reproduce and might be associated with your system configuration. Please create a testing account for me and send it to my email. Thank you.
matto (Admin)
Moderator
Posts: 770
graph
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 
#2671
Re: Visitors showing as Bots 6 Years, 3 Months ago Karma: 0
how do I email you? I don't see an email address in your profile.
johnson8705 (User)
Fresh Boarder
Posts: 2
graphgraph
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 
#2672
Re: Visitors showing as Bots 6 Years, 3 Months ago Karma: 31
Email address is in header of this website. Thank you.
matto (Admin)
Moderator
Posts: 770
graph
User Offline Click here to see the profile of this user
The administrator has disabled public write access.
 
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